Privacy Policy

This Privacy Policy explains how Aesthetic Story (“we”, “us”, “our”) collects, uses, and protects the personal information of our customers and website visitors at https://aestheticstory.com.

1. Information We Collect

We collect personal data to provide and improve our services. This may include:

Personal Information: name, email address, phone number, billing and shipping address.
Account Information: login credentials if you create an account on our website.
Order Details: products purchased, payment status, delivery preferences.
Technical Data: IP address, browser type, device type, and browsing activity on our website.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your purchases, updates, or support requests.
To improve our website, products, and customer experience.
To send promotional emails or newsletters (only with your consent).
To comply with legal obligations and prevent fraud or misuse.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, but some website features may not function properly.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data. All transactions are processed through secure payment gateways, and we never store your credit card details.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information. We may share limited data with trusted third parties only to:

Deliver your orders (e.g., shipping partners).
Process secure payments (through authorized payment gateways).
Send marketing communications (if you have opted in).

All third parties are required to keep your data secure and use it only for legitimate business purposes.

6. Your Data Rights (GDPR)

As a customer in the European Union or North Macedonia, you have the right to:

Access your personal data.
Request correction or deletion of your data.
Withdraw consent for marketing emails at any time.
Request a copy of your personal information we hold.

To exercise these rights, contact us at admin@aestheticstory.com.

7. Email Marketing

If you subscribe to our newsletter, you agree to receive occasional emails about new arrivals, promotions, or beauty tips. You can unsubscribe anytime by clicking “Unsubscribe” in our emails or by contacting us directly.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may include links to external sites (e.g., Instagram, payment providers). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If such data is accidentally collected, it will be deleted promptly.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: admin@aestheticstory.com
Phone: +389 71 693 322
Address: Skopje, North Macedonia